What are Pre-orders?
Pre-orders are advance purchases made on new merchandise that is scheduled to be shipped at a future date. They are a great way to guarantee that an item will not be sold out upon arrival to our store. All pre-order products and variants will have a “Pre-order” button instead of a “Buy it Now” or “Add to Cart” button.
All pre-order items will be shipped as soon as they are received in our warehouse - typically within 2-3 weeks. Please note that delays may occur, however, you will always receive email communication from us regarding any changes or delays.
We suggest that pre-ordered items be ordered separately from “in-stock” orders, as in stock merchandise can be shipped immediately. If you combine in-stock and pre-order items into one purchase, all items will be shipped together when the pre-order item is fulfilled.
All items can be returned if they meet our Return Policy requirement. Cancellations are permitted within 48 hours. Pre-order items can be exchanged or returned as according to our refund/exchange policy.
Returns & Cancellations
PaymentsTo secure your order, your credit card will be charged at the time of purchase. Please note that we will charge your card to complete your order for pre-sale items. Please ensure that your billing and contact information are current at all times.
If you have any questions or concerns, please write us at firstname.lastname@example.org or call at 1-725-251-1002.